This section has information on the Sugimoto Hamono online shopping procedure, terms, Specified Commercial Transactions Law, etc.

Notation based on Specified Commercial Transactions Law

Notation based on Specified Commercial Transactions Law

Distributor name Sugimoto Hamono Co., Ltd.
Operation supervisor Koji Sugimoto
Location 10-2 Tsukiji 4-chome, Chuo-ku, Tokyo 104-0045 (Tsukiji Jogai Market)
Tel 03-3541-6980
Fax 03-3542-1667
Email
Minimum order quantity 1 item
Product shipping time We ship within 3 business days after confirmation of payment.
Note: In the case of shipping COD, shipping will be done within three business days.
About returns

In the unlikely event of defects in delivered goods, please return them by cash on delivery after contacting us. We will replace them upon defect confirmation.


Returns and exchanges at the customer's convenience will be accepted within 14 days of delivery. After notifying us, please send us the products with prepaid shipping (return shipping charges shall be borne by the customer).
Please note that we shall not accept returns or exchanges in the following cases:
· Products that have been used
· Products that have been damaged by the customer
· Products with a name inscription

Selling price See the product list page
Expenses other than item price Shipping: Please see the Terms of Service.
COD fee: No cash on delivery fee regardless of order amount.
※ Purchases of 10,000 yen or more (tax included) qualify for free shipping.
* Transfer fees paid to financial institutions shall be borne by the customer.
For bank transfers: Please transfer payment within 7 days (bank business days) after placing your order.
Please note that if payment is not received by the due date, your order will be canceled.
Payment method and payment deadline As a rule, purchases are shipped only after receipt of payment.
For details, please see the Shopping Guide.
1. If you choose cash on delivery, you will be charged at the time of receipt of the purchased items.
2. In the case of credit settlement, you will be charged for the purchase in the month during which the purchased items are shipped.
3. In the case of bank transfer, you will incur a transfer fee.
4. In the case of postal transfer, you will incur a transfer fee.
Bank transfer / postal transfer: Please transfer payment within 7 days (bank business days) after placing your order.
Please note that if payment is not received by the due date, your order will be canceled. Thank you for your understanding.
5. In the case of settlement through PayPal, you will incur a PayPal fee.